Return and Refund policy

Refund & Return Policy

At Hala Beauty, we want you to be satisfied with your purchase. Please review our policy below to understand how returns and refunds are handled.

We accept returns within 14 days of delivery. To be eligible for a return:

Due to health and safety regulations, we cannot accept returns on opened or used supplements or personal care items.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at:

Include:

We will resolve the issue as quickly as possible by offering a replacement or refund.

The following items are not eligible for return:

Orders may be canceled within 12 hours of placement. After this time, orders may already be processed and cannot be canceled.

Original shipping costs are non-refundable
Customers are responsible for return shipping unless the item was incorrect or damaged

If you have any questions about your order or this policy, please contact us:

All products sold are intended for general wellness and cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease.